Privacy Policy

Privacy Policy

At hivamei.pro, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights available to you under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

By using this website, you acknowledge the practices described in this Privacy Policy. We may update this policy from time to time to reflect changes in our services, legal requirements, or data-processing practices. The latest version will always be published on this page.

What Data We Collect

We may collect personal information that you voluntarily provide to us, as well as limited technical information generated when you visit our website. The information we collect may include:

• Your name, email address, telephone number, and other contact details when you contact us.
• Information included in messages, enquiries, feedback, or other communications you send to us.
• Technical information such as your IP address, browser type, device type, operating system, approximate location, and referring website.
• Information about how you use and interact with our website, including pages visited, access times, and website activity.

We do not intentionally collect sensitive personal information unless you choose to provide it and there is a lawful reason for processing it. Please avoid sending sensitive information through general contact forms or email unless specifically requested.

How We Use Data

We use personal information only where there is a lawful basis to do so, such as fulfilling your request, pursuing our legitimate interests, complying with legal obligations, or obtaining your consent. Your information may be used for the following purposes:

• To respond to enquiries, requests, or other communications.
• To provide, maintain, and improve the website and its content.
• To understand website usage and improve user experience.
• To detect, prevent, and address fraud, abuse, security incidents, or technical problems.
• To comply with applicable laws, regulations, and legal processes.
• To communicate important service-related information where necessary.

We do not sell, rent, or trade your personal information. We retain information only for as long as reasonably necessary for the purposes described above, unless a longer retention period is required by law.

Cookies

Our website may use cookies and similar technologies to support essential functions, remember preferences, analyse website performance, and improve your browsing experience. Cookies are small text files stored on your device by your browser.

Some cookies may be necessary for the website to operate correctly, while others may be used for analytics or optional functionality. Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the website.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms, including X. These external websites operate independently and have their own privacy policies and terms of use. We are not responsible for the content, security, or privacy practices of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit before submitting personal information. Following a third-party link is undertaken at your own discretion.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction. These measures may include access controls, secure hosting arrangements, routine updates, and monitoring for potential security issues.

However, no method of transmission or electronic storage is completely secure. Although we work to protect your information, we cannot guarantee absolute security. If we become aware of a personal data breach that requires notification under applicable law, we will take the necessary steps to investigate and notify the appropriate parties.

User Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information where legally permitted.
• Restrict or object to certain forms of processing.
• Request the transfer of your information in a commonly used electronic format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a competent data protection authority.

To exercise these rights, we may need to verify your identity. We will respond to valid requests within the period required by applicable law. Certain legal exceptions may apply.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about the handling of your personal information, please contact us:

• Email: [email protected]
• Phone: +49 114 5122
• Address: 46 Maple Road, Germany
• Social/X: https://x.com/

We encourage you to contact us first so that we can try to resolve any privacy-related question or concern promptly.